Get the answers to some of your most frequently asked questions about our pharmacy!
FAQs
Can I prepay my prescription online?
We currently only accept payment at the pharmacy.
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How can I transfer prescriptions from another pharmacy?
Click here to transfer your prescriptions to Burwell Pharmacy.
What if I forgot to pick up my prescription at the indicated time?
We will hold you prescription for seven days. If you've forgotten to pick up your prescription in this time, call us and we'll be happy to refill it.
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Can I use my prescription card at your pharmacy?
Yes, we support most major insurance companies.
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Can you help me with Medicare Part D questions?
Yes, we have trained Medicare Part D professionals on staff who can help you choose the plan that's right for you!
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If I have no refills remaining, can I still request a refill online?
Yes, we will contact your physician for you to request a refill. You will be required to enter your phone number so we may contact you at a later time. Click here to refill your prescription online.
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If I order my prescription now, when will it be ready for pickup?
When requesting a refill online, you will receive a confirmation which will include the estimated time your prescription will be ready.
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If you don't see the answer to your question here, contact us!